Dr B Muralidharan

Dr B Muralidharan

Public Service Delivery Systems, Administrative Reform

Dr Muralidharan has worked in public policy and systems as a trainer, educator and advisor for nearly 40 years. He is an expert consultant in service delivery for government institutions, strategic organizational restructuring, workforce assessment and planning, human resource policy design, training needs, water and sanitation programs, public grievance redressal, and digital governance. He has worked with the UNDP, the UK Commonwealth & Foreign Office, and the Government of Bihar, among many others.

Dr Muralidharan has a Master’s degree in Management Studies from the Birla Institute of Technology and a PhD from Delhi University. He has also trained at the Water Engineering Development Centre, Loughborough Institute of Technology.


  • Public service delivery systems
  • Administrative reform