Emotional Intelligence at Workplace

Start Time

09 DEC 2019
09:30 AM

End Time

11 DEC 2019
05:15 PM


COD Campus


  • Emotional Intelligence (EI) Matters
  • EI is the hidden advantage
  • EI is one of the predictors of job performance
  • EI Improves both productivity and psychological well-being in the workplace
  • EI is the most crucial determinant of success in the workplace
  • EI is the ability of a person to use emotions as a guiding tool for managerial effectiveness and leader’s excellence

Multinational corporations and giant industrial groups are increasingly realizing that EI plays a dominant role in enhancing corporate performance. (Goleman, D. 1995, 1998, 2001, 2006).

Emotionally intelligent organizations have employee who are:

  • Motivated, Productive, Efficient, aligned with the business and committed;
  • Effective, confident, likeable, happy and rewarded

Workplace has become the field of competition, demands, pressures, interpersonal difficulties, and simply to put roller coaster ride. Workplace challenges are self- created or experienced from others. If one wants to succeed one must have the ability to respond positively to such challenges. Otherwise, it may lead to emotional disturbances in the form of frustration, anger, anxiety etc., which in turn affect individual productivity. Therefore, emotional intelligence (EI) is considered to be a critical competence for executives across all levels working in any organization.


  • To enable participants appreciate the practical applications of Emotional Intelligence (EI)
  • To equip participants reflect on and develop their EI at workplace


  • Emotional Intelligence: Perspective Building
  • Measuring Emotional Intelligence
  • Managing Emotions
  • Self-Awareness
  • Self-Management
  • Relationship Management


All the sessions will be highly interactive in order to harness maximum learnings from everyone’s experiences. Multiple methods will be used such as Lectures & Presentations, Case Studies, Video Clippings, Interactive Sessions, Outbound Activity, Psychometric Questionnaire, Role Plays, Group Discussions etc.


Monday, December 9 to Wednesday, December 11, 2019. The program starts at 0930 hours on December 9 and concludes on December 11 2019 at 1715 hours. Participants are expected to arrive in Hyderabad a day before commencement and may leave after the conclusion of the programme or in the morning of the following day.


The programme will be held at the Centre for Organization Development, Madhapur, Hyderabad. It is fully residential and the participants will be accommodated in single air-conditioned rooms at its campus.

The Centre arranges transport between Airport/Railway Station and the campus.


The Programme fee is Rs.42,000/- + GST. The fee includes tuition, board and lodging, courseware and other facilities of the Centre like Internet usage, well equipped gym. Local participants not availing hostel accommodation will be given a discount of Rs.1,000/- per day for the duration of the programme. Cheque/DD drawn in favour of “Centre for Organization Development” payable at Hyderabad, along with the nomination form be sent to the Head, Programmes Office, Centre for Organization Development, Madhapur, P.O. Cyberabad, Hyderabad 500 081.

Organizations/Institutions nominating more than one person will be given a concession of 10 per cent in fee to the second nominee and onwards. A 10 per cent concession is also given to a woman participant. In either case, the maximum allowable concession is 10 per cent.

November 29, 2019

The Centre issues a Certificate of Participation on conclusion of the Program.

Participants of the program will become members of COD Alumni Association.


Dr. Anuradha Rao, Professor in HR and OB& OD, Centre for Organization Development, has over 27 years of experience in the area of Human Resources. She has held several leadership positions in the corporate world with organizations like GE Capital International Services, IBM, Mphasis, Genpact and Deutsche Bank. She held positions of Operations training leader at GE Capital International Services for Hyderabad and training lead for IBM BTO Operations. AS Director, Human Resources at MphasiS, she was responsible for HR function for its International and Domestic biz. She was the training leader for Genpact China and travelled to Dalian where she was involved in the transition and customization of the L &D Curriculum for the region. She also served as the interim HRD.

Anuradha has a Doctorate (PhD) in English Literature from the Central Institute of English and Foreign Languages, a Diploma in Journalism and has been trained on Methods and Methodologies of Learning and Content Development. She is also accredited on implementation of the Psychometric tools – MBTI and DISC and is a certified facilitator on the ‘Performance Leadership Program’ and ‘7 Habits of Highly Effective People’ – programs conducted by the Franklin Covey Group. Her certifications also include Master Practioner of Neurolinguistic Programming by the National Federation of Neurolinguistic Programing, Florida and as a Certified Coach by Neuro Leadership Group, an organization founded by David Rock, CEO.