Cross-Cultural Communication

Start Time

27 Sept, 2021

End Time

29 Sept, 2021



Cross-Cultural Communication

Inspiring, Influencing And Leading People In Pluralistic Organizations

“The essence of cross-cultural communication has more to do with releasing responses than with sending messages. It is more important to release the right response than to send the right message.”


Edward T Hall


Reach Out and Get Connected

Today, all business is a global business. The modern workplace, spread across countries and continents connected by the Internet, brings together people from a dazzling array of cultures. While this diversity encourages productivity and creative ideas, it can also be a challenge for leaders to communicate, inspire and influence people. To effectively manage diversity and communicate across cultures, we need new strategies, new ways of thinking and a new understanding of ourselves.

Understand the differences; inspire the shared purpose.

 The COD Advantage

The COD’s Cross-Cultural Communication programme provides a window into how differences in culture and background influence our sense of self, how we think and how we interact with others. It describes how leaders can leverage the rich tapestry of geographically dispersed, culturally varied and matrixed teams to drive performance and innovation.

Set the stage for global business

Uncover the challenges and opportunities of the VUCA environment

It’s a web, not a ladder

Acquire the tools to navigate and lead the complex network of relationships in a global, matrixed organization

Apply the wisdom of crowds

Harness cultural and collective intelligence for effective, creative and innovative business

Inspire, influence, lead…

Groups and individuals with different perspectives and opinions from your own

Who is this programme for?

This programme is designed for mid-level and senior leaders in all organizational functions whose roles require them to work with, manage, influence or collaborate with geographically dispersed and culturally diverse teams, particularly in India, the US, Europe and South-East Asia. It is especially useful for leaders working in matrixed organizations.

How does it work?

This 3-day online programme comprises lecture sessions, interactive discussions, presentations, case studies and group work. Upon completion, you will receive a Certificate of Participation and become a member of the COD Alumni Association.

Programme Fees ₹12,000/- + GST per person

To ensure a high-quality learning experience, each batch has a limited number of seats. Enrol now to secure your seat.

Programme Director

With over 27 years of experience, Dr Rao has held corporate leadership positions with GE Capital International Services, IBM, Mphasis, Genpact, and Deutsche Bank in the corporate training, operations, HR, and L&D functions in India and abroad.

Dr Rao has a PhD in English Literature from the Central Institute of English and Foreign Languages; a diploma in Journalism; and has received training on Methods and Methodologies of Learning and Content Development. She is accredited to implement the MBTI and DiSC psychometric tools and is a certified facilitator of the Franklin Covey Group’s reputed Performance Leadership Program and 7 Habits of Highly Effective People courses. She is also a certified Master Practitioner of Neurolinguistic Programming by the National Federation of Neurolinguistic Programming, Florida, and a Certified Coach by the Neuro Leadership Group.